Privacy Policy
This policy sets out how We collect and process your personal information. It also sets out your rights in relation to the personal information We hold about you.
1. Types of personal information We collect
We will primarily collect personal information from you either directly (e.g. via registration of your details on our website) or indirectly from your interactions with Us (such as by monitoring your use of the website). The types of personal information that We collect about you may include:
(a) Identification data – such as your name, gender, job title and date of birth.
(b) Contact details – such as your home and business address, email address and telephone number.
(c) Access information – this includes information required to provide access to our website (such as login information, IP addresses), and records of your use of the website.
(d) Usage information – information We collect when you use our website, e.g. server log information (your IP address, browser type, operating system, browser language, time zone, access times and any referring addresses) and location information.
(e) Other information – information you voluntarily provide to Us.
2. Why We process your personal information
We process personal information to conduct our business and comply with our legal obligations. The purposes for which We process your personal information will depend on the type of personal information collected and the context in which it was collected. However, the primary purposes for which We process personal information include:
(a) managing our relationship with you – this includes providing you with information or services, and communicating with you;
(b) marketing and public relation purposes – this includes analysing the characteristics of visitors to our website; to prepare analytics and profiling for business intelligence purposes; to personalise your experience on our website; managing our newsletters and communications and, where We collect details in the membership database relevant to our website, for demographic analysis and personalisation of the website;
(c) website administration and internal operations – this includes troubleshooting, data analysis, testing, research, statistical and survey purposes;
(d) legal obligations – this includes meeting obligations imposed under law; responding to lawful requests from governments and public authorities; and responding to potential or actual litigation.
We may also collect and process your personal information for any other purposes for which you have provided your consent or if there is another lawful basis for doing so.
3. Links to other websites
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of other websites.
4. Who We share your personal information with
We may share your personal information within our corporate group as well as with third parties involved in the running of our website and your authorised representatives. This may involve sharing information across national borders. We may need to share your personal information with:
(a) people you have authorised to interact with Us on your behalf;
(b) third parties who provide services We use to run our website (e.g. IT service providers);
(c) our professional advisors (such as our lawyers and accountants); and
(d) government authorities or other persons where obliged to do so by an applicable law.
If We need to disclose personal information to third parties in a different country to where the information was collected, We will take steps to ensure that there is a lawful basis for the disclosure and that the disclosure complies with all applicable laws. This may include entering into a legally binding contract with the recipient under which they are obliged to handle your information in accordance with applicable laws.
5. How We store and protect your personal information
We have put in place policies, procedures and technology to maintain the security of your personal information. We will investigate and take appropriate action if We become aware of any failure to comply with these policies and procedures.
We generally store the personal information that We collect in electronic databases hosted in data centres generally located in Australia. We may also use third parties to store and process your personal information. However, We will only do this if the party agrees to comply with our procedures and policies or if they put in place equivalent security measures.
Our aim is to keep personal information for no longer than is necessary for the purposes described in this policy or as otherwise required by law.
6. Your rights
We respond to all requests We receive from individuals wishing to exercise their rights in relation to any information We hold in accordance with applicable data protection laws.
If you wish to access, correct or update any personal information that We hold about you, please send a request to Us at
It is important to Us that all of the information We hold about you is correct and up-to-date, so let Us know promptly if there are any errors or other changes should be made.
If you are concerned about how We are dealing with your personal information, then you may have the right to complain to an applicable data protection authority. Before raising a complaint with a data protection authority, We recommend that you first raise the issue with Us so We can address your concerns as quickly as possible. We will make a record of your complaint and will deal with it as quickly as We can while keeping you informed of progress.
We will only process your personal information where We have a legal basis for doing so.
In addition to the rights set out above, you have the right, in certain circumstances, to request the deletion of any personal information that We hold about you, the restriction of processing of any personal information that We hold about you, and the transfer of your personal information from Us to a third party. You also have the right to object to the processing of your personal information by Us in certain circumstances.
7. Updates to this policy
We may update this policy from time to time. The latest version will always be available online through our website.
8. How you can contact Us
If you have any questions about this policy or wish to make a request or raise an objection about your personal information, please contact Us on

"personal information" means any information about an identified or identifiable person. This includes where you can be identified, directly or indirectly, including by reference to an identifier (for example, a name or email address, or an online identifier).
"We" or "Us" means Civic Capital Advisors Pty Ltd ABN 14 126 513 728.